Refund & Return Policies
If your purchases are flawed and / or faulty, please send an email to email@example.com with the subject line “Damaged and/or defective Item” if you have received one of these items. Included in this mail must be the following:
- Order number
- The name on the order
- Email adresse the order was made with
- Your request
- The most crucial thing: A photo showing the items flawed and / or faulty quality or the item’s damaged location.
Cancel an order?
We regretfully cannot accept cancellations once an order has already begun production because every one of our orders is unique and produced specifically for each customer.
The majority of orders start production 20 hours following the purchase. If you want to see if you can cancel your order, send an email to firstname.lastname@example.org with the following information:
- Your order number
- Name on the order
- Email the order was made with, and
- Your request.
Orders that violate our terms & conditions may be canceled. Orders that we suspect to be fraudulent will be refunded. Please carefully read our terms and conditions. Please carefully review the shipping policy as it specifies up to 30-90 Working Days excluding holidays and weekends. We produce products in the number of business days specified. Consequently, if we get a chargeback within the allotted time, we have the right to start a case.